Desktop Support Technician (level II)
Location: Tulsa, OK (on-site)
Duration: 12 months+
Softworld is currently recruiting for a Desktop Support Technician (Level II) to work 100% on-site in Tulsa. The ideal candidate will have experience supporting 200-300+ end-users, possess basic network troubleshooting and have experience supporting mobile devices and tablets.
The Desktop Support Technician will be responsible for, but limited to: hardware deployments, racking equipment, networking, answering calls and working tickets. You will also help support windows environments, mobile devices, active directory management, and O365 management.
Requirements
• 5+ years Desktop support experience (Windows, Active Directory, O365)
• Prior experience as field tech is plus
• Strong communication skills
• Mobile device and tablet support (MDM)
• Networking troubleshooting
